Return Policy
Thank you for shopping at AffinityUpgradeStore.com. If you are not entirely satisfied with your purchase, we're here to help. Our Return Policy outlines the terms and conditions for returning items purchased on our website.
2. Eligibility for Returns:
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To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
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Returns are generally accepted within [number] days from the date of purchase. Please refer to the product description for specific return eligibility and timeframe.
3. How to Initiate a Return:
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To initiate a return, please [contact us / follow the return process outlined in your account].
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Clearly state the reason for the return and provide relevant details.
4. Return Shipping:
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Customers are responsible for return shipping costs unless the return is a result of our error.
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We recommend using a trackable shipping service for returns.
5. Refunds:
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Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will be applied to your original method of payment.
6. Exchanges:
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If you wish to exchange an item, please initiate a return as outlined above and place a new order for the desired item.
8. Damaged or Defective Items:
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If you receive a damaged or defective item, please contact us within 14 days of receiving the product to arrange for a replacement or refund.
9. Return Status:
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You can check the status of your return by [checking your account / contacting our customer support].
10. Contact Us:
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If you have any questions about our Return Policy or need assistance with a return, please [contact us].
Thank you for choosing AffinityUpgradeStore.com. We value your satisfaction and are committed to providing a smooth return process.